Questo pacchetto include interventi semplici effettuati a motivo di remoto, quale generalmente coprono le seguenti esigenze, ad esempio:

Dalle nostre sedi di Treviglio e Milano vi forniamo un’assistenza tecnica svelto ed utile Per mezzo di loco (a Milano, Bergamo, Brescia e provincia e nelle aree coperte dal attività) e Durante remoto.

Discover and manage all your IT assets from a single-nutrimento-of-glass. NinjaOne gives you complete visibility into your networks and complete control over all your IT assets Con real time, allowing you to manage at scale.

Start Trial Workspaces Create separate workspaces for internal teams to deliver services with security and autonomy Incident Management Restore a service to normal as quickly as possible with proper logging, analyzing and resolving of incidents Knowledge Fondamento Publish and maintain a repository of solution articles to common, recurring problems faced by end users and thereby deflect tickets Self Service Portal Provide a platform for end users to help themselves SLA Management Enforce different SLA policies for tickets based on departments or groups Workflow Automator Automate processes and mundane tasks by setting the desired conditions with a simple drag and drop option Orchestration Automate manual, error-prone, routine tasks that are spread across disparate tools by seamlessly integrating with 3rd party apps for a unified, comprehensive automation engine across the org.

La nostra infrastruttura proprietaria costituita presso cluster iperconvergenti proprietari, ridondati e dislocati su datacenter Per Italia, more info ci permette proveniente da fornire ai nostri clienti soluzioni ibride composte per più ambienti connessi tramite reti LAN, WAN e VPN.

Né tutte le aziende hanno le stesse necessità. Esistono diverse forme di assistenza informatica, tra poco cui:

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I nostri clienti vengono supportati Per ogni anno epoca del andamento che compera presso soggettivo esperto i quali garantisce un servizio convincente, funzionale e personalizzato.

L’unica cosa il quale dovrai agire è procedere Durante pochi secondi le semplici istruzioni del nostro conoscitore, cosa ti guiderà nell’installazione del software. In questo modo riusciremo a “manovrare” altresì a distacco il tuo PC se no notebook.

Di sgembo le partnership a proposito di i principali player in ambito cloud siamo in grado intorno a configurare ambienti specifici, semplificando l’organizzazione e garantendo forma e prestazioni.

Set multiple SLA policies to create task deadlines based on different business hours or ticket categories.

Remove manual labor Per mezzo di provisioning, tracking and managing assets. Increase operational efficiency by tracking assets from a single cibo.

Multiple SLA PoliciesSet multiple SLA policies to create task deadlines based on different business hours or ticket categories. Automate your IT help deskSet up simple automation functions as well as leverage the website built-Con capabilities to handle all your manual efforts.

  "With Freshservice, the interface is smooth; everything is easy to find & categorise. We now have 8 teams using the tool and it's a breeze to use and train people."